AI for Cart Recovery, Re-Orders & Revenue Rescue | Agentic AI Agent™
New Agentic AI Agent™ for Cart Recovery & Re-Orders

Fewer dead carts, more repeat orders and steadier revenue with Agentic AI Agent™.

Agentic AI Agents that live inside your ecommerce stack and WhatsApp lines — quietly watching for stalled carts, unpaid quotes and quiet customers, then stepping in with timely, consent-safe nudges that feel helpful, not spammy.

30–40% of “lost” cart and quote revenue is often recoverable — if you follow up quickly, with context and with the right consent.

AI assistant watching checkouts and WhatsApp chats, reconnecting shoppers with their saved carts.
0% Manual chasing of carts & quotes
0% More revenue from recovered carts & re-orders
More repeat orders from nurtured customers

Revenue leaks across carts, quotes & re-orders. Agentic AI Agent™ plugs them.

These six blocks show where teams feel the pressure first — ecommerce, WhatsApp commerce, B2B quotes and subscription-style products. Cart & Revenue Agentic AI Agent™ quietly handles the follow-ups, nudges and status checks, so humans can focus on product, brand and higher-value conversations.

Online & Direct to Consumer stores

Ecommerce brands trying to lift average order value and repeat purchases without burning the team out.

  • High-volume signals: Carts, wishlists and checkouts that pause at the same steps every day.
  • Time-sensitive actions: Smart, brand-aligned recovery flows that fire while intent is still warm.
  • Heavy documentation: Real reasons for “no purchase” captured, not guessed, for UX and pricing teams.

WhatsApp & social sellers

Sellers who live in DMs and chats and lose deals when they can’t keep up with follow-ups.

  • High-volume signals: “Send me the link”, “I’ll pay later”, “Let me check with my partner” left hanging.
  • Time-sensitive actions: Gentle, personalised reminders that feel like a human, not a bulk blast.
  • Heavy documentation: Buyer details, cart contents and commitments written into clean records, not threads.

Subscription & replenishment products

Coffee, pet food, supplements and essentials that should “just arrive” on time.

  • High-volume signals: Expected re-order windows based on historic behaviour and pack size.
  • Time-sensitive actions: Friendly pings before people run out, not after they buy elsewhere.
  • Heavy documentation: Opt-ins, preferences and “never remind me for this again” stored centrally.

Marketplaces & multi-brand retailers

Environments where carts span multiple sellers, categories and fulfilment paths.

  • High-volume signals: Multi-seller carts and quotes where one broken item stalls the whole order.
  • Time-sensitive actions: Recovery flows that can swap SKUs, suggest alternatives or split shipments.
  • Heavy documentation: Seller- and category-level drop-off data for trading, UX and commercial teams.

Business to Business & wholesale teams

Sales teams drowning in quotes, pro formas and “just checking in” follow-ups.

  • High-volume signals: Quotes generated but never accepted, and invoices created but not paid.
  • Time-sensitive actions: Sequenced nudges that combine value reminders, approvals and easy pay links.
  • Heavy documentation: Status, blockers and next steps logged against each opportunity automatically.

Loyalty & membership programmes

Brands where points, perks and status should naturally lead to more orders.

  • High-volume signals: Dormant members, expiring points and unused vouchers flagged before they lapse.
  • Time-sensitive actions: Personalised prompts tied to behaviour, value and channel preferences.
  • Heavy documentation: Which prompts drove which orders, by cohort, campaign and contribution margin.

From silent drop-offs and unpaid quotes to active re-orders and predictable revenue.

Cart & Revenue Agentic AI Agent™ combines language, journey logic and access to your systems. It reads, reasons and acts across your store, checkout and messaging stack — like a revenue operations specialist who never gets tired of following up properly, every time.

Cart recovery & stalled checkouts
Web store · App
  • Watch for carts and checkouts that stall at key steps like shipping, payment or login.
  • Trigger contextual nudges via email, WhatsApp or SMS based on what’s in the cart and who the shopper is.
  • Offer the right help — answers, alternatives or incentives — instead of generic “you left something behind” blasts.

Higher recovery rates, cleaner analytics on friction points and less manual chasing by your team.

Quotes, pro formas & unpaid orders
B2B · High-ticket
  • Track quotes, pro formas and payment links that haven’t moved after an agreed window.
  • Follow up with structured questions, updated options or escalations to the right salesperson.
  • Capture reasons for “no” — pricing, timing, approvals — to guide future deals and product decisions.

More decisions, fewer “lost in inbox” deals and better visibility for sales and finance.

Re-orders, replenishment & subscriptions
Repeat buys · Subscriptions
  • Model when each customer is likely to run out or be ready to buy again, based on history.
  • Send timely prompts with one-click re-order links, subscription tweaks or bundle suggestions.
  • Respect “not now”, “I’m stocked” and opt-out signals so you keep trust while lifting LTV.

Smoother replenishment journeys, less churn and more predictable recurring revenue.

Win-back, churn & VIP nurture
Email · WhatsApp · SMS
  • Spot customers going quiet for longer than normal, by segment and value band.
  • Trigger personalised win-back, “we miss you” and VIP thank-you flows with real context.
  • Hand hot replies to humans, with full history of carts, orders and previous conversations.

Healthier customer base over time, with humans focusing on the most valuable saves and expansions.

One view of every cart, quote & re-order.

Under the hood, your Agentic AI Agent™ is constantly syncing carts, quotes, orders and journeys into one “revenue reality”. Ops, product and marketing teams can see what was offered, what was sent and what actually converted — instead of stitching it together from five tools.

Dashboard showing carts, quotes and re-orders being rescued and tracked by an AI assistant.

An Agentic AI Agent™ you can trust with shoppers, brands and regulators.

Built for compliant revenue journeys

We assume POPIA, GDPR, marketing consent and payment hygiene from day one.

  • Consent-aware flows
    Opt-ins, preferences and unsubscribe actions treated as first-class citizens in every journey — not an afterthought.
  • Data minimisation & region-aware storage
    Only the data needed for each outcome, processed in the right tools and regions, with clear retention windows.
  • Full transcripts & evidence
    Everything needed to answer customers, brands and regulators about what was sent, when and on what legal basis.

Uses most revenue teams don’t expect

Scroll here to see a few surprising ways teams use Agentic AI Agent™ beyond basic cart emails.

We sit across carts, customers and campaigns — not inside another silo.

Cart & Revenue Agentic AI Agent™ uses your existing ecommerce, messaging and CRM tools as its “hands”. It orchestrates work between them — without forcing you to rip-and-replace the platforms your business already runs on.

Carts, quotes & checkouts
Cart states, quotes, vouchers and payment links across channels in one view.
Less leakage between steps
Customers & segments
Profiles, preferences, lifecycle stage and consent tied to real behaviour.
Smarter targeting, fewer blasts
Campaigns & journeys
Recovery, re-order, win-back and VIP journeys across channels, in one “board”.
Journeys that react to behaviour
Revenue & contribution
Recovered revenue, uplift vs baseline and profitability by journey and cohort.
Clarity on where AI pays for itself

Questions revenue, ecommerce & CRM teams usually ask first.

A few of the common questions from ecommerce leads, revenue ops, CRM owners and founders when they first explore Agentic AI Agent™ for cart recovery, re-orders and win-back.

Will this spam my customers or hurt our brand?

No. The goal is fewer, better messages — not more noise. Journeys are built with your tone, guardrails and frequency caps. We respect consent, channel preferences and “do not contact” rules, and we bias for helpful context over discounts.

Can this plug into our ecommerce platform, CRM and WhatsApp?

Yes. Agentic AI Agent™ sits on top of your stack. We integrate with platforms like Shopify, WooCommerce and custom carts, as well as CRMs and WhatsApp Business APIs via APIs, webhooks, email, file drops or RPA — always writing actions back so teams see one version of the truth.

How do you handle POPIA, GDPR and marketing consent?

Flows are configured with explicit consent and data handling rules. We minimise what is processed, respect existing opt-ins and preferences, keep data in the right regions and redact sensitive fields where appropriate. Every interaction is auditable for POPIA, GDPR and client reviews.

Where do teams normally start with cart recovery & re-orders?

Most start with a narrow slice like abandoned checkout recovery, unpaid quote follow-up or a single replenishment journey for a key product line. Once you’re comfortable with behaviour, controls and impact, we expand gradually to more journeys, brands and regions.

Bring us three live journeys. We’ll show you an Agentic AI Agent™ for each.

Choose three journeys — for example: abandoned checkout, unpaid quote and replenishment reminder. Our team will map them into Cart & Revenue Agentic AI Agent™, connect your tools and ship a working proof-of-value in days.

Prefer a formal proposal? We’ll estimate impact on revenue, workload and customer experience based on your current channels, volumes and operating model.