Clear the admin backlog with AI Agentic Agents™.
Agentic AI Agents that sit inside your inboxes, calendars and workflows — quietly triaging requests, chasing documents, updating systems and answering internal FAQs so your team can focus on exceptions, people and judgement calls.
70–80% of repetitive admin can be automated from day one with well-designed processes and guardrails.
Clicks leak. Admin Agentic Agents™ don’t.
Shared inboxes, reschedules, missing documents and “quick questions” quietly eat most of your team’s day. Admin Agentic Agents™ turn that leak into leverage — handling routine work instantly while your people focus on nuance, judgement and relationships.
Respond in <2s to standard requests across email and WhatsApp, keep SLAs on track, and finally stop dreading that “ops@ / info@ / finance@” mailbox.
Simple reschedules, confirmations, status checks and FAQs are closed out without humans ever needing to type a response.
Agentic Agents™ don’t just draft replies — they log notes, update CRMs, move tasks, nudge approvers and tick the right boxes in your existing systems.
Multi-step workflows (like onboarding or approvals) are coordinated end-to-end, with humans pulled in only when there’s real risk or ambiguity.
Every action is tied to policy, permissions and a transcript trail — making compliance and QA easier, not harder.
POPIA-aligned capture and retention, risk scoring and human-in-the-loop controls mean you can trust Agentic Agents™ with sensitive admin work.
What your Admin Agentic Agents do
From “Can you just…” to “Already done.”
Admin & back-office Agentic Agents™ combine language, process logic and tool access. They read, reason and act across your existing apps — just like a well-trained colleague would. The difference: they never get tired and never miss a step.
- Read incoming email and categorise the intent (booking, document, internal request, etc.).
- Check relevant systems (CRM, HR, finance, calendar) for context.
- Draft reply, update tracking sheet or ticket, and route to the right owner where needed.
Standard requests auto-resolved. Higher-risk items routed to humans with context attached.
- Offer slots that work for people and rooms across time zones.
- Move or cancel meetings via email or WhatsApp, updating invites and rooms automatically.
- Send reminders with directions, parking info and prep instructions.
Fewer no-shows, less back-and-forth, and an always-current calendar.
- Detect missing items (ID, proof of address, signed forms) in your onboarding checklist.
- Send branded WhatsApp or email nudges with a secure upload link.
- Validate file types, update your system and flag any expiry or mismatch.
Cleaner files, fewer manual phone calls, and a full audit trail for regulators.
- Answer repetitive internal questions from a curated, governed knowledge base.
- Collect required info and raise tickets for HR, IT or Facilities where needed.
- Track SLAs, escalate breaches and suggest process improvements based on patterns.
Fewer interruptions for senior staff; new starters self-serve from day one.
Governance & POPIA
Agentic Agents™ you can actually trust with sensitive admin.
Admin work touches people, money and risk — exactly where you don’t want a black-box AI. Agentic AI Agents are engineered to be governable: every conversation, decision and action is tied back to policy, permission and audit trails.
Built for regulated admin teams
- POPIA-aligned capture, consent and retention policies baked into every flow.
- Region pinning (e.g. South Africa / EU / US) and data residency controls.
- Per-task risk scoring with automatic human-in-the-loop for edge cases.
- Full transcript & action logs for audits, QA and training.
Control the tools your agents can touch
- Fine-grained, per-tool permissions: who can read, who can write, who can approve.
- Scoped secrets and key rotation so access can be revoked centrally.
- Redaction at the edge for sensitive fields (ID numbers, account details, salaries, etc.).
- Adversarial testing and eval suite to keep agents within policy over time.
Where this fits in your stack
We plug into your existing tools. No big-bang rebuild required.
Admin Agentic Agents™ use your current CRMs, HR systems, finance apps and calendars as their “hands”. We integrate, orchestrate and log everything — without forcing you to change the systems people already know.
We typically start with one or two channels and simple plays (like meeting reschedules + document chasing), prove value in weeks, then scale up to deeper workflows and more systems.
Channels
FAQ
Questions teams usually ask before they start.
A few of the common questions from admin, ops and leadership teams when they’re first exploring Agentic Agents™ for back-office work.
Most admin & back-office teams see 30–60% of low-value touches automated in the first three months. The exact number depends on how clearly your processes and systems are defined — we help you shape those where needed.
No. Agentic Agents™ are designed to sit on top of your current CRM, HR, finance and ticketing tools. We integrate via APIs, email, webhooks or RPA where required, and we log every action taken.
Admin flows are configured with explicit data handling rules. We pin data to the correct region, redact sensitive fields where required and capture consent with timestamped receipts. Full transcripts are available for audits and DPIAs.
We usually start with a single admin team or shared inbox and a narrow set of plays (such as reschedules + document chasing). Once you’re comfortable with the agents’ behaviour and results, we expand to more teams and workflows.
Next step
Show us your admin backlog. We’ll show you an Agentic Agent™.
Bring three real processes — for example: shared inbox, document chasing and internal FAQs. Our team will map them into an admin Agentic Agent™, connect your tools and ship a working proof-of-value in days.
Prefer a formal proposal? We’ll estimate ROI, automation coverage and payback periods based on your current headcount and volumes.
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