These aren’t abstract “AI ideas”. Each play is a concrete way to deploy Invisible Employees™ into your world — starting with admin, revenue and support work that already hurts today.
You don’t need to “do AI everywhere”. You just need one Invisible Employee™ in the right place to prove it works.
How we use these plays
Whether you start with admin, revenue or support, the pattern is the same: pick one play, make it work for a real team, then expand. No big-bang projects, no rip-and-replace.
We look at volumes, pain and risk to decide where to start: admin load, carts and reorders, click & collect, multi-channel journeys or support noise. Then we anchor it in one real team so success is obvious.
Together we map the core flows, connect the right tools and set guardrails. The agent learns your tone, policies and edge cases — and we keep humans firmly in the loop for judgement calls.
Once the first play is stable, we add more flows, more channels or a second play. You get clear metrics on time saved, revenue recovered and queue reduction so it’s easy to justify the next step.
The plays
Each play is a pre-packaged way to use Invisible Employees™. Same underlying platform, different problems solved — from shared inboxes and carts to click & collect, channels and support.
Shared inboxes never at zero, endless chasing and key people becoming bottlenecks. Work feels reactive and fragile, and nobody has time to improve the process.
Abandoned baskets, quotes that go nowhere and once-off buyers who never return. You’re spending on acquisition but leaking value after the first click.
Customers unsure when to come, staff scrambling to find orders, phone calls to check status and no clean loop from purchase to handover to feedback.
Every channel has its own entry point, tone and rules; customers repeat themselves and your team can’t see the full story or who owns what.
Tickets, chats, alarms and “can you just check this?” messages pile up. Your best people spend their time triaging instead of solving issues.
Not sure where you sit?
In a short working session we’ll listen to how your world works today, map your biggest headaches to one or more of these plays, and outline what an Invisible Employee™ would actually do for you.
As new plays like inbound callers, outbound campaigns or collections come online, they slot in next to these — so this page stays your single, simple map of “what Invisible Employees™ can solve”.